Privacy Policy

Global Trade Axis, referred to as "the Site," is an electronic commerce platform primarily utilized by online business entities to facilitate electronic commerce. We recognize the importance of privacy and are committed to safeguarding the confidentiality of personal data. This Privacy Policy applies to all the services and products offered by us and outlines how we collect, utilize, and disclose information pertaining to users of the Site.

You may access our products and services through mobile devices, including mobile optimized websites or mobile applications. This Privacy Policy also applies to such usage of our services and products.

All terms not defined within this document have the meanings ascribed to them in the Terms and Conditions of Use Agreement between you and Global Trade Axis, which you agree to accept by accessing this website.

**A. COLLECTION OF INFORMATION**

1. Your privacy is paramount to us, and we take measures to ensure that we do not collect more information than necessary to provide our services and protect your account.

2. During user registration on the Site, we may collect Registration Information, including but not limited to username, address, phone number, fax number, email address, gender, date and/or year of birth, and user preferences.

3. We retain and record details of users' activities on the Site, including transactional data such as product categories, specifications, prices, shipment details, and any trade dispute records.

4. Information may be gathered at industry events, trade shows, and other functions, including username, address, phone number, fax number, and email address.

5. We collect and record data of users' browsing and purchasing activities on our platform, including IP addresses, browsing patterns, and behavioral patterns.

6. The information collected, including Account Information, Registration Details, Activities Information, Browsing Information, and Event Information, may collectively include Business Data and, to the extent they contain personally identifiable information, Personal Data.

7. Users may be required to provide certain categories of Personal Data and Business Data marked as mandatory. Failure to provide such information may result in inability to complete the registration process or access our services.

**B. USE OF PERSONAL DATA**

When you provide Personal Data to us, you consent to our collection and use of that information for the following purposes:

1. Verifying your identity.

2. Validating your eligibility to register as a user of the Site.

3. Processing your user requests, providing login IDs, and managing your registration.

4. Providing customer support and addressing queries, suggestions, disputes, or claims.

5. Facilitating communication between sellers and buyers on the Site and processing transactions.

6. Conducting research and statistical analysis to improve our services, content, and offerings.

7. With your consent, using Marketing Data to provide notices, surveys, product/service alerts, communications, and marketing materials related to services/products offered by us.

8. Publishing Voluntary Information submitted by users on the Site.

9. Making disclosures as required by law, regulations, guidelines, or in response to legal claims or investigations.

**C. DISCLOSURE OF PERSONAL DATA**

1. We may disclose Personal Data to Service Providers engaged by us to assist in providing our services.

2. Personal Data may be transferred to affiliated companies or their designated Service Providers for the purposes outlined.

3. Disclosure to advisors, insurers, law enforcement agencies, regulatory/government bodies, and other organizations may occur when necessary.

4. Personal Data may be accessible to our staff, Service Providers, and third parties for the purposes described.

5. Voluntary Information shared by users becomes publicly available on the Site.

6. Personal Account Information may be shared with vendors or banks to facilitate transactions.

7. Statistical data may be shared with third parties without personally identifying information.

8. Co-branded sites or third-party websites are subject to their respective privacy policies.

**D. RIGHT TO ACCESS/CORRECT PERSONAL DATA**

Under applicable laws, you have the right to access and request correction of Personal Data.

For inquiries or corrections, contact legal@globaltradeaxis.com.

**E. RETENTION & DATA DELETION**

Users may request deletion of their profiles (user data) by emailing privacy@globaltradeaxis.com.

Efforts will be made to honor deletion requests, but specific time frames cannot be guaranteed. Recovery of deleted data is not guaranteed.

**F. COOKIES**

We use cookies to store certain user information and track visits to the Site.

Cookies are sent to your browser and stored on your computer's hard drive. You may configure your browser to accept, decline, or be notified of cookies.

**G. MINORS**

The Site is not directed to minors under 18 years of age. If personal data is provided by a minor, parental consent is required.

**H. SECURITY MEASURES**

We implement security measures to prevent unauthorized access, maintain data accuracy, and ensure proper use of information.

User Account Information is accessible and editable via secure login. Users are advised not to share passwords and to log out after each session.

No data transmission over the internet or wireless network can be guaranteed to be entirely secure.

**I. CHANGES TO THIS PRIVACY POLICY**

Changes to this Privacy Policy will be communicated by posting an updated version on the Site, effective immediately upon posting.

**J. YOUR FEEDBACK**

We welcome feedback regarding our Privacy Policy and services. Send your comments to legal@globaltradeaxis.com.

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This privacy policy has been tailored for Global Trade Axis, ensuring clarity and compliance with privacy regulations. Let me know if you need further adjustments or clarification.